Last updated 16.05.2025

Cookies

CustomerHero uses cookies for its functioning. Cookies are small, usually text files sent via a website to the browser located on a user’s hard drive. This allows the website to recognize the type of the device which is used to connect by the user, and enables displaying the website version adjusted to the user’s device, e.g. a smartphone or a desktop computer. The basic aim of cookies is to present a properly adjusted website which enables user visits at a given website to have a more personal character and respond to the user’s needs in a better way. This is why when you often visit a website using your computer and then you revisit this website from another computer, it may look slightly different, display a different language or have a different layout etc. Cookies are stored in order to ensure proper functioning of a website. This type of cookies is most often used by our website.

The cookies sent by CustomerHero are as follows:

  1. data making it impossible to log into the website by internet bots, such as Google (the data is automatically removed after closing the web browser);

The time in which cookies are automatically removed specified above, applies to the last case of using such files. Each time the user uses a feature which is associated with sending this type of a file to the user’s device, the time is counted from that point again.

Cookies sent via our website do not involve any configuration modifications in the device which you use to access CustomerHero or the software installed on such a device.

If you wish so, you can change the conditions of storing and receiving cookies by adjusting the settings of your web browser, e.g.:

Unfortunately, due to the fact that most cookie files are sent to ensure proper functioning of the website, deactivating cookie files may cause that usage of some parts of the pages and features will be impossible.

If the browser settings are adjusted to allow receipt of cookies, it will be equal to the user’s consent for their receipt from the service provider.